Health & Medical · Family Practice

Urban Family Practice Associates,PC

2520 Windy Hill Rd SE, Suite 301, Marietta, Georgia, 30067

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients have a strong, long-term loyalty to the doctors here, particularly Dr. Mark and Dr. Davis, who are praised for their bedside manner and genuine care. However, the support staff and administrative processes are a major pain point. Many patients report being ignored, having trouble getting prescription refills, and dealing with rude front-desk interactions. It's a classic case of great doctors being let down by a struggling office management system.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

If you need a prescription refill, call well in advance and follow up via the portal, as phone messages often go unanswered.

Long-standing practice
Virtual appointments available
Pros & Cons

✓ What Works Well

  • Excellent, caring doctors
  • Long-term patient relationships
  • Thorough medical exams

✗ Areas to Improve

  • Unresponsive support staff
  • Billing and prescription refill issues
  • Rude front desk interactions
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are the doctors aware of the staff issues?
User Feedback

Doctors are 5 stars, staff is 1 star

Great care, terrible communication

Worth the drive for the doctor

Location Details
Street: 2520 Windy Hill Rd SE, Suite 301
Neighborhood: Marietta
City: Marietta
State: Georgia
Postcode: 30067
Country: United States
Location
2520 Windy Hill Rd SE # 301, Marietta, GA 30067
Quick Info
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