Urban Health Plan
1065 Southern Blvd, Bronx, New York, 10459
Urban Health Plan is a long-standing community staple, but recent reviews highlight significant frustrations. Patients frequently complain about long wait times, even with appointments, and inconsistent customer service. While many still value the care provided by specific doctors, the administrative side is often described as disorganized and frustrating.
We analyze 75 public reviews for Urban Health Plan using our data models and filter out spam to highlight only authentic feedback.
Try to arrive early for walk-ins, but be prepared for a long wait regardless.
✓ What Works Well
- Some excellent and caring doctors
- One-stop shop for health needs
- Clean and well-kept facility
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Inconsistent customer service
- Why do I have to wait so long with an appointment?
- How can I get a faster appointment?
- Is the staff trained in customer service?
Great doctors, terrible wait times
Needs better scheduling systems
Essential but frustrating
- Category Health & Medical
- Neighborhood Bronx
- City Bronx
- State New York
- Postcode 10459
- Country United States
