Urban Spa Salon
9901 NE 7th Ave, Suite B105, Vancouver, Washington, 98685
Clients generally rave about the talented stylists and relaxing facial services. The salon has a cozy, upscale vibe that many find inviting. However, some recent feedback highlights significant frustration with last-minute appointment cancellations and inconsistent communication. While the technical work is often spot on, the business side of things has left a few regulars feeling undervalued. Overall, it is a popular spot for those who find their favorite stylist.
We analyze 73 public reviews for Urban Spa Salon using our data models and filter out spam to highlight only authentic feedback.
Check the stylist's specific booking link rather than relying solely on the general online portal to avoid scheduling errors.
✓ What Works Well
- Highly skilled color specialists
- Relaxing and clean atmosphere
- Personalized facial treatments
✗ Areas to Improve
- Poor communication regarding cancellations
- Inconsistent front desk management
- Pricing can feel like a bait and switch
- Do you offer free consultations?
- What is your cancellation policy?
- Can I book specific stylists online?
Stylists are truly masters of their craft
Communication needs a major upgrade
The facials are a total dream state
- Category Personal Care
- Neighborhood Salmon Creek
- City Vancouver
- State Washington
- Postcode 98685
- Country United States
