Health & Medical · Urgent Care

Urgent Care Center at Erlanger Western Carolina Hospital

183 Ledford St, Murphy, North Carolina, 28906

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

This urgent care center receives highly polarized reviews. Some patients report excellent, efficient, and compassionate care, while a significant number of others express deep frustration with long wait times, rude staff, and perceived lack of medical competence. It seems to be a facility where the experience varies wildly depending on the day and the staff on duty.

Review Summary
20
Most Relevant
15
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise 50/100
Admin Efficiency 20/100
Pro Tip

If possible, call ahead to check wait times, though be aware that information provided may not always be accurate.

Highly variable service
Long wait times
Pros & Cons

✓ What Works Well

  • Some compassionate and skilled providers
  • Convenient location
  • Clean facility

✗ Areas to Improve

  • Extremely long wait times
  • Rude and unprofessional staff
  • Inconsistent quality of care
Frequently Asked Questions
  • Why is the wait time so long?
  • Are they open on weekends?
User Feedback

Great care, but the wait is unbearable.

Staff needs better training in customer service.

Depends on the provider you see.

Location Details
Street: 183 Ledford St
Neighborhood: Murphy
City: Murphy
Postcode: 28906
Country: United States
Location
183 Ledford St, Murphy, NC 28906
Quick Info
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