3777 Commercial St SE, Salem, Oregon, 97302
This clinic is often praised for its speed and friendly staff, making it a go-to for many locals needing quick attention. Many patients feel heard and well-cared for by the doctors. On the flip side, there are significant complaints regarding administrative policies, specifically around DOT physicals and insurance billing. Some patients feel the clinic is more focused on upselling or rigid policies than patient comfort, leading to a mixed reputation.
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If you are going for a DOT physical, call ahead to confirm their specific form requirements to avoid extra trips.
✓ What Works Well
✗ Areas to Improve
In and out in an hour, very thorough.
Administrative policies for physicals are frustrating.
Staff made me feel like family.