Urgent Care - Horsetooth Urgent Care
3519 Richmond Dr, Fort Collins, Colorado, 80526
Horsetooth Urgent Care is a long-standing facility that has seen some changes in ownership and management. While many patients appreciate the professional and caring medical staff, there are frequent complaints about administrative issues, billing transparency, and rude front desk interactions. It is a convenient location, but patients should be prepared for potential administrative hurdles.
We analyze 75 public reviews for Urgent Care - Horsetooth Urgent Care using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Professional and caring medical staff
- Convenient location
- Thorough medical evaluations
✗ Areas to Improve
- Rude and unhelpful front desk staff
- Billing and insurance communication issues
- Inconsistent administrative processes
- Do they accept my insurance?
- How long is the wait?
- Can I walk in?
Great doctors, but the front desk is a nightmare.
Billing is confusing and hard to resolve.
Care is good, but the admin side needs work.
- Category Health & Medical
- City Fort Collins
- State Colorado
- Postcode 80526
- Country United States
