Urgent Care of New York
660 Columbus Ave, ROSEHILL SHOPPING CENTER, Thornwood, New York, 10594
Urgent Care of New York in Thornwood has a very mixed reputation. Many patients praise the medical staff, especially Dr. Roland, for being kind, thorough, and professional. However, there are significant complaints about rude front-desk staff, billing issues, and long wait times. It's a clinic where the medical care is often good, but the administrative experience can be very frustrating.
If you have a specific medical need, try to see Dr. Roland, as he is frequently cited as a top provider.
✓ What Works Well
- Kind and thorough medical staff
- Professional and efficient care
- Clean and well-run facility
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing issues
- Long wait times
- Do they accept my insurance?
- How long is the typical wait time?
Patients feel the medical care is excellent.
Administrative issues are a major source of frustration.
The office is generally seen as clean and well-run.
- Category Health & Medical
- City Thornwood
- State New York
- Postcode 10594
- Country United States
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