108 Lovell Rd, B, Knoxville, Tennessee, 37934
Urgent Family Care is generally well-regarded for its efficient, friendly, and thorough care. Many patients appreciate the ease of online scheduling and the compassionate nature of the medical staff. However, there are significant complaints about billing errors, rude front-desk interactions, and occasional lapses in infection control, which can be concerning for an urgent care facility.
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✓ What Works Well
✗ Areas to Improve
Great care, but the billing is a nightmare.
The doctor was amazing, but the front desk was rude.
Fast and efficient, just what I needed.