4304 Andrews Hwy, Midland, Texas, 79703
OrthoMidland is generally praised for its efficiency and the expertise of its medical staff. Patients appreciate the one-stop-shop approach with onsite imaging. However, there are consistent complaints about administrative issues, including billing errors, difficulty reaching the office, and long wait times. It is a high-volume practice that works well for many, but can be frustrating for others.
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If you have a billing issue, ask to speak with the office manager directly rather than the front desk.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the front office needs to improve communication.
I love the convenience of having everything in one place.
The doctors are amazing, but be prepared for some administrative headaches.