105 N Keene St, N/A, Columbia, Missouri, 65201
Patients generally appreciate the medical expertise and friendly staff, but there is a recurring theme of administrative frustration. Many patients report difficulty getting return calls and issues with prescription processing. While the doctors are often praised for their bedside manner, the front office and scheduling departments receive mixed reviews.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a prescription refilled, follow up multiple times to ensure it has been processed.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
Mary Roberts is spectacular at her job.
I felt like my issues were beneath them.