Urology Associates of Green Bay
1385 W Main Ave, De Pere, Wisconsin, 54115
The clinical care, particularly from Dr. McAdams, is often described as life-changing. However, the administrative side is a major source of frustration, with long hold times, poor communication, and billing issues. It is a classic case of great doctors hampered by a poor office system.
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If you have an urgent issue, try to get a direct line or visit in person, as the general phone triage is notoriously slow.
✓ What Works Well
- Life-changing surgical care
- Compassionate doctors
- Thorough follow-up
✗ Areas to Improve
- Awful phone triage
- Long wait times
- Billing confusion
- Why is it so hard to reach someone?
- Are they in my network?
Great doctors, terrible office
Life-changing results
Billing is a nightmare
- Category Health & Medical
- City De Pere
- State Wisconsin
- Postcode 54115
- Country United States
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