Urology Associates, P.C. - Cool Springs Office
1909 Mallory Ln, Suite 110, Franklin, Tennessee, 37067
Dr. Hassan is the standout provider here, with many patients praising his surgical skill and compassionate care. However, the office environment and administrative staff receive significant criticism for being rude, disorganized, and difficult to reach. While the medical care is often rated as top-notch, the overall patient experience is frequently marred by poor front-office management.
If you have trouble reaching the office, try visiting in person to resolve urgent scheduling or billing matters.
✓ What Works Well
- Dr. Hassan is highly skilled
- Effective surgical outcomes
- Professional medical care
✗ Areas to Improve
- Rude administrative staff
- Difficult to reach by phone
- Billing and scheduling issues
- Is Dr. Hassan accepting new patients?
- Why is it so hard to get a call back?
Dr. Hassan saved my life, but the front desk is a nightmare.
Great medical team, but the office needs a management overhaul.
Convenient location, but be prepared for administrative headaches.
- Category Health & Medical
- City Franklin
- State Tennessee
- Postcode 37067
- Country United States
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