Urology Associates, P.C. - Stonecrest Office
300 StoneCrest Boulevard, #490, Smyrna, Tennessee, 37167
The clinical care provided by Dr. Rogman and Dr. Johnson is generally well-regarded, with many patients praising their expertise and bedside manner. However, the administrative and billing departments are a major source of dissatisfaction. Patients frequently report long wait times, poor communication, and frustrating billing practices.
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Keep detailed records of all billing and insurance interactions.
✓ What Works Well
- Knowledgeable and kind doctors
- Good surgical outcomes
- Professional clinical staff
✗ Areas to Improve
- Terrible billing department
- Long wait times in office
- Difficult to reach by phone
- Why is the billing so confusing?
- Will anyone ever answer the phone?
Doctors are great, but the office management is a disaster.
Expect to wait over an hour for your appointment.
Billing is a nightmare.
- Category Health & Medical
- City Smyrna
- State Tennessee
- Postcode 37167
- Country United States
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