Urology Austin
16040 Park Valley Dr, Bldg A Suite 111, Round Rock, Texas, 78681
Urology Austin is praised for its compassionate and knowledgeable medical staff, with many patients feeling well-cared for and listened to. However, the practice suffers from significant administrative issues, particularly with their phone system and scheduling, which many patients find frustrating and a barrier to care.
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The clinical care is excellent, but be prepared for a challenging administrative experience when scheduling.
✓ What Works Well
- Compassionate doctors
- Knowledgeable staff
- Effective treatment plans
✗ Areas to Improve
- Poor phone system
- Scheduling difficulties
- Long wait times
- How do I reach a person?
- Why is it so hard to schedule?
Great doctors, terrible phone system
Very professional and kind
Wait times are too long
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78681
- Country United States
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