Health & Medical · Urology

Urology Center of Winter Park

315 N Lakemont Ave, Winter Park, Florida, 32792

Google Maps Updated: 19 May 2026
Authenticity Score: 76/100
About

The Urology Center of Winter Park is highly regarded for its medical expertise, particularly Dr. Klaiman and Dr. Cohen, who are praised for their skill and dedication. However, the practice is plagued by significant administrative issues, including long wait times, poor phone communication, and billing errors. Patients often feel frustrated by the lack of respect for their time and the difficulty in getting simple tasks like prescription refills or referrals handled.

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We analyze 78 public reviews for Urology Center of Winter Park using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 30/100
Pro Tip

Be prepared for long wait times and try to handle all administrative tasks in person if possible, as phone communication is often unreliable.

Expert urological care
Administrative inefficiencies
Pros & Cons

✓ What Works Well

  • Highly skilled and dedicated doctors
  • Professional and knowledgeable care
  • Effective treatment outcomes

✗ Areas to Improve

  • Excessive wait times
  • Poor phone communication
  • Billing and scheduling errors
Frequently Asked Questions
  • Why is the wait time so long?
  • How do I get a prescription refill?
  • Is the billing department reliable?
User Feedback

Dr. Klaiman is the best, but the office is a mess.

Great care, but the wait is unbearable.

Billing is a nightmare, avoid if possible.