315 N Lakemont Ave, Winter Park, Florida, 32792
The Urology Center of Winter Park is highly regarded for its medical expertise, particularly Dr. Klaiman and Dr. Cohen, who are praised for their skill and dedication. However, the practice is plagued by significant administrative issues, including long wait times, poor phone communication, and billing errors. Patients often feel frustrated by the lack of respect for their time and the difficulty in getting simple tasks like prescription refills or referrals handled.
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Be prepared for long wait times and try to handle all administrative tasks in person if possible, as phone communication is often unreliable.
✓ What Works Well
✗ Areas to Improve
Dr. Klaiman is the best, but the office is a mess.
Great care, but the wait is unbearable.
Billing is a nightmare, avoid if possible.