Urology of St. Louis
6812 IL-162, Suite 200, Maryville, Illinois, 62062
Patients generally report high satisfaction with the medical care provided at Urology of St. Louis. The doctors are described as knowledgeable, compassionate, and thorough. However, there are consistent complaints about the administrative side, specifically the difficulty in reaching the office by phone and issues with billing transparency. It's a great place for medical care, but be prepared for some administrative friction.
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If you have trouble reaching them by phone, try using their online portal or follow up in person if possible.
✓ What Works Well
- Highly skilled and compassionate doctors
- Thorough explanations of conditions
- Effective treatment outcomes
✗ Areas to Improve
- Difficult to reach by phone
- Billing transparency issues
- Long wait times for appointments
- How can I get a callback from the office?
- Are the billing estimates accurate?
The medical staff is professional and makes patients feel at ease.
The phone system is often described as convoluted.
Patients appreciate the time doctors take to listen.
- Category Health & Medical
- City Maryville
- State Illinois
- Postcode 62062
- Country United States
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