Urology Specialists of Austin - Round Rock
970 Hesters Crossing Rd, Suite 101, Round Rock, Texas, 78681
The clinical care provided by the urologists is generally well-received, with many patients feeling heard and treated effectively. Conversely, the administrative and billing departments receive heavy criticism for being unresponsive, pushy, and opaque with costs. It is a classic case of great doctors hampered by poor office management.
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Request an itemized bill immediately and verify insurance coverage for lab work before proceeding.
✓ What Works Well
- Knowledgeable doctors
- Effective procedures
- Friendly clinical staff
✗ Areas to Improve
- Shady billing practices
- Poor phone responsiveness
- Aggressive follow-up
- Why is my bill so high?
- How do I get an itemized statement?
Doctors are great
Billing is a nightmare
Hard to get an appointment
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78681
- Country United States
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