325 Hawthorne Ln, STE 300, Charlotte, North Carolina, 28204
While many patients praise the surgical expertise and clinical care of the doctors, there is a pervasive and serious issue with administrative communication, phone responsiveness, and billing transparency. It is a practice where the medical care is often excellent, but the administrative experience is frequently described as a nightmare.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for potential administrative delays and follow up in person if necessary.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the admin side is a nightmare
Excellent care, but be prepared for administrative issues
Frustrating communication