UroPartners
610 E Roosevelt Rd, Suite 203, Wheaton, Illinois, 60187
UroPartners is a large practice with highly skilled surgeons, but it suffers from significant administrative and communication issues. Patients often report feeling like a number, struggling to get return calls, and facing confusing billing practices. While the clinical care is often excellent, the office experience can be frustrating.
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If you have a post-procedure question, keep calling and document who you spoke with; persistence is often required.
✓ What Works Well
- Highly skilled surgeons
- Compassionate clinical care
- Effective treatments
✗ Areas to Improve
- Poor communication
- Administrative disorganization
- Billing issues
- Why can't I get a return call?
- How do I resolve this billing error?
Great doctor, terrible office staff.
Hard to get in touch with anyone.
Clinical care is top-notch.
- Category Health & Medical
- City Wheaton
- State Illinois
- Postcode 60187
- Country United States
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