UroPartners
3 S Greenleaf St, Ste J, Gurnee, Illinois, 60031
Patients generally praise the medical expertise of the doctors, particularly Dr. Alsikafi and Dr. Patel, for their bedside manner and thoroughness. However, the administrative side of the practice is a major source of frustration, with many complaints about phone systems, scheduling errors, and rude front-desk staff.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, walking into the office is often the only way to get a real person.
✓ What Works Well
- Excellent surgical outcomes
- Doctors are compassionate and thorough
- Clean office environment
✗ Areas to Improve
- Terrible phone system and communication
- Rude or unorganized front desk staff
- Long wait times for appointments
- Why is it so hard to reach someone by phone?
- Do I need my insurance card for every visit?
Great doctors, bad admin
Compassionate care during procedures
Frustrating scheduling process
- Category Health & Medical
- City Gurnee
- State Illinois
- Postcode 60031
- Country United States
readers daily.