17300 El Camino Real, Suite 103, Houston, Texas, 77058
Dr. Chang is widely praised for her thoroughness, kindness, and professional expertise, with many patients seeing her for years. However, the practice as a whole receives significant criticism regarding administrative issues, including poor communication, billing errors, and difficulty getting appointments. It's a practice where the clinical care is highly valued, but the office operations are a frequent source of frustration.
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If you have a billing concern, try to resolve it in person, as phone communication can be difficult.
✓ What Works Well
✗ Areas to Improve
Dr. Chang is fantastic, but the office staff needs training.
Great medical care, but the admin side is a mess.
Convenient location, but be prepared for scheduling headaches.