15245 Shady Grove Rd, Suite 480, Rockville, Maryland, 20850
Patients are generally very happy with the dermatologists, who are described as knowledgeable, kind, and thorough. The clinical care is excellent. However, the administrative side, particularly the front desk and billing, is a frequent source of frustration, with reports of long wait times and poor communication.
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Use the online portal for scheduling and follow-ups to avoid the frustration of the phone system.
✓ What Works Well
✗ Areas to Improve
Doctors are great
Admin is a nightmare
Great clinical care