U.S. Dermatology Partners Shoal Creek
8380 N Tullis Ave, Kansas City, Missouri, 64158
U.S. Dermatology Partners Shoal Creek is generally well-regarded for its professional and knowledgeable medical staff. Patients appreciate the thorough exams and the clear explanations provided by the doctors and PAs. However, the practice suffers from significant administrative issues, particularly with their phone system, call-back responsiveness, and billing transparency. While the clinical care is often excellent, the operational side of the business is a major source of frustration for many.
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✓ What Works Well
- Thorough and professional medical care
- Knowledgeable and kind providers
- Clean and well-maintained facility
✗ Areas to Improve
- Poor phone system and call-back responsiveness
- Billing and insurance transparency issues
- Difficulty scheduling appointments
- Why can't I get a call back?
- How do I resolve a billing error?
The doctors are great, but the office management is a mess.
Very thorough and professional care.
Great medical care, but the administrative side is frustrating.
- Category Health & Medical
- City Kansas City
- State Missouri
- Postcode 64158
- Country United States
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