U.S. Dermatology Partners Wylie
2300 FM 544, Suite 210, Wylie, Texas, 75098
Patients generally love Dr. Andrew Williams for his bedside manner, knowledge, and efficiency. He is frequently described as a top-tier dermatologist. However, the office staff and billing department receive frequent criticism for being rude, disorganized, and difficult to communicate with. The clinical experience is excellent, but the administrative side is a major hurdle.
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If you have billing issues, bypass the front desk and ask to speak directly to the office manager.
✓ What Works Well
- Excellent bedside manner
- Knowledgeable and thorough
- Efficient clinical visits
✗ Areas to Improve
- Rude and lazy front desk staff
- Billing and insurance errors
- Difficult to get a return call
- Why is the billing department so disorganized?
- Is it hard to get an appointment?
Dr. Williams is the best, but the front desk needs a total overhaul.
Great clinical care, but the billing is a nightmare.
I love the doctor, but I'm tired of fighting with the office staff.
- Category Health & Medical
- City Wylie
- State Texas
- Postcode 75098
- Country United States
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