US Digestive Health at Carlisle
241 Alexander Spring Rd, Carlisle, Pennsylvania, 17015
Patients are divided; many love the clinical care and find the doctors highly skilled and compassionate. However, the administrative side is a major pain point, with frequent complaints about rude receptionists, billing errors, and poor communication. When the staff is on, it is a great experience, but the front-office friction is a real drag.
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✓ What Works Well
- Knowledgeable doctors
- Clean, modern facility
- Compassionate bedside manner
✗ Areas to Improve
- Rude front desk staff
- Billing nightmares
- Long wait times
- Why are my bills still going to the wrong address?
- Can I speak to the provider directly about my results?
The doctors are miracle workers, but the front desk needs a total overhaul.
Great care, but the billing department is a total mess.
I felt like family with the medical team.
- Category Health & Medical
- City Carlisle
- State Pennsylvania
- Postcode 17015
- Country United States
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