Personal Care · Nail Studio

Us Nails

1331 S Glenstone Ave, Springfield, Missouri, 65804

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Us Nails is a bit of a mixed bag for customers. Many love the friendly staff and the convenience of the location, often calling it an underrated gem. However, there are recurring complaints about wait times, even with appointments, and some inconsistent service quality. While some clients feel pampered, others have had negative experiences with rough handling or poor communication.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Us Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 75/100
Pro Tip

Always book an appointment and ask for a specific, highly-rated technician to avoid the 'hit or miss' experience.

Wait Times: Variable
Sanitization: Standard
Pros & Cons

✓ What Works Well

  • Convenient location
  • Friendly and entertaining staff
  • Good value for basic services

✗ Areas to Improve

  • Long wait times despite appointments
  • Inconsistent service quality
  • Some reports of rough handling
Frequently Asked Questions
  • Should I make an appointment?
  • Are the tools sanitized?
  • Do they handle walk-ins well?
User Feedback

Great for pedicures

Staff can be hit or miss

Prices are reasonable