Personal Care · Nail Salon
Us Nails
2779 Front St, Cuyahoga Falls, Ohio, 44221
Google Maps
Updated: 18 May 2026
Authenticity Score: 75/100
About
Us Nails is a mixed bag. While some customers have had great experiences with specific techs like Rachel or Wen, others report significant issues with customer service, wait times, and quality. The shop seems to struggle with consistency and professionalism, leading to a polarized reputation. It is a spot where you might get a great set, or you might leave feeling ignored.
Our Review Process
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Most Relevant
16
Newest
20
Highest rating
17
Lowest rating
We analyze 73 public reviews for Us Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
65/100
Staff Behavior
60/100
Pro Tip
If you go, try to book with Rachel for a more consistent experience.
Walk-ins accepted
Appointment wait times
Pros & Cons
✓ What Works Well
- Good quality dip manicures
- Friendly techs like Rachel
- Reasonable prices
✗ Areas to Improve
- Long wait times even with appointments
- Rude customer service
- Inconsistent quality
Frequently Asked Questions
- Do they take walk-ins?
- Why is the wait so long?
- Are they professional?
User Feedback
Rachel is a gem
Avoid if you're in a rush
Hit or miss service
Quick Info
- Category Personal Care
- Neighborhood Cuyahoga Falls
- City Cuyahoga Falls
- State Ohio
- Postcode 44221
- Country United States
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