Public Infrastructure · Social Security Office

US Social Security Administration

163 Mineola Blvd, 2nd Floor, Mineola, New York, 11501

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

The Mineola Social Security office is a mixed bag, with experiences ranging from incredibly efficient to deeply frustrating. Many visitors praise the quick service and helpful staff when they have an appointment, while others report rude, dismissive behavior and long wait times. Parking is a common pain point. It seems like a hit-or-miss experience depending on the agent you get and how prepared you are with your paperwork.

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We analyze 72 public reviews for US Social Security Administration using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 60/100
Staff Conduct 55/100
Pro Tip

Arrive an hour before opening with all original documents to avoid long lines.

Appointment recommended
Metered street parking only
Pros & Cons

✓ What Works Well

  • Quick service with appointments
  • Clean and well-maintained facility
  • Helpful security staff

✗ Areas to Improve

  • Rude and dismissive customer service
  • Difficult parking situation
  • Inconsistent information provided
Frequently Asked Questions
  • Do I need an appointment for a new card?
  • Is there a parking lot?
  • Why can't I get through on the phone?
User Feedback

Agent was heaven sent

Worst place possible

Efficient if you are prepared