Home Services · Bathroom Remodeling

USA Bath

2500 Del Monte St, West Sacramento, California, 95691

Google Maps Updated: 20 May 2026
Authenticity Score: 83/100
About

This company is generally well-regarded for its bathroom remodeling services, with many customers praising the quality of the work and the professionalism of the installers. The showroom is often mentioned as a helpful resource. However, there are significant complaints regarding customer service, communication, and warranty issues. While many are happy with their new bathrooms, others feel the experience is marred by poor follow-up and lack of transparency. Overall, they are seen as a solid choice for quality work, but with potential service pitfalls.

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We analyze 76 public reviews for USA Bath using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 75/100
Communication 50/100
Pro Tip

Get all warranty terms in writing before signing the contract.

Active
High Quality
Pros & Cons

✓ What Works Well

  • High-quality craftsmanship
  • Professional and skilled installers
  • Helpful showroom experience

✗ Areas to Improve

  • Poor customer service and communication
  • Issues with warranty transparency
  • Occasional scheduling delays
Frequently Asked Questions
  • Do they handle full bathroom remodels?
  • Are they transparent about warranty terms?
  • How long do projects typically take?
User Feedback

The shower looks beautiful.

Great bang for the buck on quality.

Customer service is a major headache.