USA Vein Clinics
9020 Overlook Blvd, Suite 150, Brentwood, Tennessee, 37027
Patients are deeply frustrated with the clinic's administrative and billing practices. While some report positive medical outcomes and praise individual doctors, the consensus is that the call center and billing department are dysfunctional. Many feel the clinic is more focused on money than patient care. Long wait times and poor communication are recurring themes.
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Avoid the central call center if possible; try to get direct contact info for the local office manager.
✓ What Works Well
- Skilled medical staff
- Effective vein treatments
- Professional bedside manner from specific doctors
✗ Areas to Improve
- Dysfunctional billing department
- Poor communication and call center issues
- Frequent appointment cancellations
- Why am I being billed for services already paid?
- How can I reach a human in the office instead of the call center?
- Why are my appointments being canceled without notice?
Billing practices feel unethical and scammy
The clinic is a shell of its former self under new ownership
Great medical results but the administrative nightmare isn't worth it
- Category Health & Medical
- City Brentwood
- State Tennessee
- Postcode 37027
- Country United States
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