Health & Medical · Hospital

USMD Hospital at Arlington

801 W Interstate 20, Arlington, Texas, 76017

Google Maps Updated: 20 May 2026
Authenticity Score: 85/100
About

USMD Hospital at Arlington generally receives high praise for its surgical care, nursing staff, and overall cleanliness. Many patients feel like 'VIPs' and appreciate the attentive, compassionate care they receive. However, there are some significant complaints regarding administrative staff, billing issues, and occasional neglectful care in the ER. It seems to be a top-tier facility for planned procedures, but the ER experience can be inconsistent.

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We analyze 78 public reviews for USMD Hospital at Arlington using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 65/100
Pro Tip

If you are coming for a planned procedure, the experience is generally excellent; for ER visits, be prepared for potential delays.

Surgical Care
Emergency Services
Pros & Cons

✓ What Works Well

  • Excellent surgical and nursing care
  • Clean and modern facility
  • Attentive and compassionate staff

✗ Areas to Improve

  • Inconsistent ER experience
  • Billing and administrative issues
  • Occasional rude front-desk staff
Frequently Asked Questions
  • Is this hospital in-network?
  • How do I get my medical records?
  • What is the ER wait time?
User Feedback

Best hospital experience I've ever had.

Great for surgery, but the ER is hit-or-miss.

Staff is wonderful, but billing is a headache.