UT Health East Texas Urgent Care
1016 N Kilgore St, Kilgore, Texas, 75662
This urgent care clinic receives highly polarized reviews. Some patients appreciate the quick and efficient service, while many others report significant issues with rude staff, misdiagnoses, and poor communication. The administrative and billing processes are frequently cited as major pain points. It is a clinic where the experience can be very inconsistent.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage and the provider's network status before your visit to avoid unexpected bills.
✓ What Works Well
- Fast and efficient service
- Clean facility
- Some friendly staff members
✗ Areas to Improve
- Rude and unhelpful staff
- Misdiagnoses and poor care
- Billing and insurance issues
- Why was I billed for this?
- Why didn't you test me for this?
The staff is often rude.
I was misdiagnosed and had to go to the ER.
Great service, but the office is a headache.
- Category Health & Medical
- City Kilgore
- State Texas
- Postcode 75662
- Country United States
readers daily.