UT Health Hill Country
25723 Old Fredericksburg Rd, Boerne, Texas, 78015
UT Health Hill Country receives highly polarized reviews. While some patients praise specific providers for their expertise and care, a large number of reviews highlight severe administrative failures, including long wait times, difficulty reaching the office by phone, and poor communication. The facility is often described as clean, but the overall patient experience is frequently marred by administrative frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent need, walking in early may be more effective than trying to call, though be prepared for potential wait times.
✓ What Works Well
- Some highly dedicated and caring providers
- Clean and modern facility
- Convenient location
✗ Areas to Improve
- Extremely poor administrative communication
- Long wait times for appointments
- Inconsistent staff professionalism
- Why is it so hard to get someone on the phone?
- How can I get my lab results?
Great doctors, terrible office management.
Wait times are unacceptable.
Professional and thorough.
- Category Health & Medical
- City Boerne
- State Texas
- Postcode 78015
- Country United States
readers daily.