UT Physicians Multispecialty - Cinco Ranch
23923 Cinco Ranch Blvd, Katy, Texas, 77494
Patients generally love the individual doctors, praising their bedside manner and medical knowledge. However, the front desk staff is a major pain point, often described as rude and disorganized. Communication regarding follow-ups and scheduling is frequently cited as a struggle. While the clinical care is often spot on, the administrative side is a mess.
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If you need a quick response, try the patient portal instead of calling the front desk.
✓ What Works Well
- Highly knowledgeable and caring physicians
- Efficient clinical appointments
- Good bedside manner
✗ Areas to Improve
- Extremely poor front desk service
- Difficult to schedule appointments
- Lack of follow-up communication
- Why is it so hard to reach the front desk?
- How do I get a timely follow-up on my lab results?
Doctors are great, but the front office is a disaster.
Communication is lacking; I had to chase them for results.
Clinical staff is professional and attentive.
- Category Health & Medical
- City Katy
- State Texas
- Postcode 77494
- Country United States
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