395 Cougar Blvd, Ste 603, Provo, Utah, 84604
Patients consistently praise the physicians for their genuine care and thoroughness. The clinical team is viewed as highly competent and personable. Conversely, the clinic suffers from significant administrative hurdles, including poor phone accessibility and billing confusion. Many long-term patients feel the service quality has dipped due to these operational issues.
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Verify your insurance coverage directly with your provider before your visit, as the front desk may not have the most current information.
✓ What Works Well
✗ Areas to Improve
The doctors are a total bang for the buck, but the front desk is a headache.
Great medical care, but the system for booking is broken.
Don't expect easy communication with the administrative team.