Health & Medical · Family Medicine

Utah Valley Clinic - Family Medicine

395 Cougar Blvd, Ste 603, Provo, Utah, 84604

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients consistently praise the physicians for their genuine care and thoroughness. The clinical team is viewed as highly competent and personable. Conversely, the clinic suffers from significant administrative hurdles, including poor phone accessibility and billing confusion. Many long-term patients feel the service quality has dipped due to these operational issues.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
18
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 30/100
Pro Tip

Verify your insurance coverage directly with your provider before your visit, as the front desk may not have the most current information.

Excellent bedside manner
Poor phone accessibility
Pros & Cons

✓ What Works Well

  • Genuine and caring doctors
  • Thorough medical examinations
  • Professional clinical staff

✗ Areas to Improve

  • Terrible phone and scheduling systems
  • Billing and insurance processing errors
  • Inconsistent administrative communication
Frequently Asked Questions
  • Why is it so hard to get a human on the phone?
  • How do I resolve a billing dispute with this clinic?
User Feedback

The doctors are a total bang for the buck, but the front desk is a headache.

Great medical care, but the system for booking is broken.

Don't expect easy communication with the administrative team.

Location Details
Street: 395 Cougar Blvd, Ste 603
Neighborhood: Provo
City: Provo
State: Utah
Postcode: 84604
Country: United States
Location
395 Cougar Blvd Ste 603, Provo, UT 84604
Quick Info
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