UW Health Northport Dr Clinic Family Medicine Clinic
3209 Dryden Dr, Madison, Wisconsin, 53704
This clinic is generally well-liked for its professional and caring staff. Many patients have been coming here for years and trust the providers. However, there are recurring complaints about administrative rudeness, difficulty getting appointments, and occasional lack of empathy from support staff, which can overshadow the good clinical care.
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Use the MyChart portal for non-urgent communication, as phone lines can be very busy.
✓ What Works Well
- Caring and professional doctors
- Clean and modern facility
- Good lab services
✗ Areas to Improve
- Rude administrative staff
- Difficult scheduling
- Inconsistent follow-up
- How do I get a timely appointment?
- Are the receptionists helpful?
Great doctors, but the front desk is hit or miss.
I've been coming here for years and trust them.
Communication needs to be better.
- Category Health & Medical
- City Madison
- State Wisconsin
- Postcode 53704
- Country United States
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