UW Medicine Primary Care at Kent-Des Moines
23213 Pacific Hwy S, Kent, Washington, 98032
This clinic is a polarizing experience. While some patients love their specific doctors, many report significant frustration with administrative hurdles, long wait times, and poor communication. It seems to be a high-volume clinic where patients often feel like just another number, leading to mixed satisfaction levels.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the MyChart app for all communication; phone lines are often overwhelmed.
✓ What Works Well
- Convenient location
- Some excellent doctors
- Modern facility
✗ Areas to Improve
- Long wait times
- Poor phone communication
- Administrative disorganization
- Why is it so hard to get an appointment?
- How do I get a referral?
- Why was I billed for this?
Great doctors, terrible management
Expect to wait, even with an appointment
Hard to get through on the phone
- Category Health & Medical
- City Kent
- State Washington
- Postcode 98032
- Country United States
readers daily.