Valencia Smiles
911 W Anderson Ln, Suite 115, Austin, Texas, 78757
Valencia Smiles is a highly regarded practice, with many patients praising the clinical expertise and friendly nature of Dr. Valencia and his team. Patients often mention feeling comfortable and well-cared for. However, there is a significant segment of feedback regarding aggressive upselling, billing transparency, and administrative issues. It is a practice where the clinical experience is often excellent, but the administrative experience can be quite challenging.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a written estimate and confirm insurance coverage before any procedure.
✓ What Works Well
- Excellent clinical expertise
- Friendly and welcoming staff
- Modern and clean office
✗ Areas to Improve
- Aggressive upselling
- Billing transparency issues
- Administrative and communication problems
- Do you accept my insurance?
- Why was I charged for this service?
- Are these procedures actually necessary?
Great clinical care, but watch your bill.
The staff is friendly, but the billing is a mess.
Get a second opinion if you're quoted for expensive work.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78757
- Country United States
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