Health & Medical · Dental Care

Valley Dental Care

2130 S Pleasant Valley Rd, Winchester, Virginia, 22601

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Patients are deeply frustrated by the lack of communication and administrative incompetence at this office. While some report positive clinical outcomes with specific dentists, the majority cite rude front desk staff and difficulty scheduling. Many feel the office is disorganized, leading to canceled appointments and billing disputes. It is a hit-or-miss experience that leaves many feeling like just a number.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 15/100
Pro Tip

If you have an emergency, don't rely on the phone; show up in person to get any traction.

Pros & Cons

✓ What Works Well

  • Some dentists are compassionate and skilled
  • Modern office environment
  • Accepts Medicaid

✗ Areas to Improve

  • Extremely poor phone communication
  • Rude and dismissive front desk staff
  • Frequent last-minute appointment cancellations
Frequently Asked Questions
  • Why can't I get anyone to answer the phone?
  • How do I get my dental records transferred?
User Feedback

Front desk needs a serious attitude adjustment

Scheduling is a total mess

Clinical work quality varies wildly

Location Details
Street: 2130 S Pleasant Valley Rd
Neighborhood: Winchester
City: Winchester
State: Virginia
Postcode: 22601
Country: United States
Location
2130 S Pleasant Valley Rd, Winchester, VA 22601
Quick Info
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