Valley ENT
805 W Acequia Ave, Suite 1B, Visalia, California, 93291
Valley ENT in Visalia receives mixed reviews. Many patients praise the doctors and PAs for their expertise, kindness, and thoroughness. However, there are significant complaints regarding the administrative side, including difficulty reaching the office by phone, billing confusion, and some staff members being perceived as rude or dismissive. It is a busy practice where the clinical care is generally strong, but the patient experience can be affected by administrative bottlenecks.
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If you have billing questions, try to get everything in writing and keep detailed records of your interactions.
✓ What Works Well
- Highly skilled doctors and PAs
- Kind and gentle clinical staff
- Thorough and professional exams
✗ Areas to Improve
- Extremely difficult to reach by phone
- Billing and insurance confusion
- Some staff can be rude
- Why is it so hard to get a call back?
- How do I get a copy of my records?
Great doctors, but the office management is a mess.
Be prepared to wait for a call back.
The clinical care is good, but the admin side is frustrating.
- Category Health & Medical
- City Visalia
- State California
- Postcode 93291
- Country United States
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