Valley Health Care Center
940 E Lee Hwy St, Chilhowie, Virginia, 24319
Valley Health Care Center is highly regarded by many families for its compassionate nursing staff and clean, welcoming environment. Many residents and their families appreciate the therapy services and the overall family-like atmosphere. However, there are serious, concerning reports of neglect, administrative incompetence, and poor communication from a minority of reviewers. While many have had positive experiences, the facility's reputation is split between those who find it excellent and those who have faced significant issues.
We analyze 61 public reviews for Valley Health Care Center using our data models and filter out spam to highlight only authentic feedback.
Regularly visit and communicate with the staff to ensure your loved one's needs are being met.
✓ What Works Well
- Compassionate nursing staff
- Clean and welcoming environment
- Effective therapy services
✗ Areas to Improve
- Reports of neglect
- Administrative incompetence
- Communication gaps
- Is the facility clean?
- How is the nursing care?
- Are there activities for residents?
Excellent care for my parents
Serious concerns about neglect
Staff is kind and helpful
- Category Health & Medical
- Neighborhood Chilhowie
- City Chilhowie
- State Virginia
- Postcode 24319
- Country United States
