3377 US-60, Department I, Huntington, West Virginia, 25705
Valley Health's East Huntington location is a large, multi-service facility that receives mixed feedback. Many patients appreciate the convenience of having primary care, dental, and pharmacy services in one spot. However, there are frequent complaints about administrative issues, including billing errors, difficulty reaching staff by phone, and inconsistent customer service experiences.
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Use the MyChart app to manage appointments and messages, as phone lines can be busy.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the administrative side is a headache.
Convenient to have everything in one place.
Staff can be hit or miss with their attitude.