5201 N 10th St, McAllen, Texas, 78504
This clinic has a strong reputation for its medical staff, with many patients praising the PAs and doctors for their care. However, the administrative side is a major pain point. Patients frequently report long wait times, difficulty reaching the office, and issues with referrals and billing, leading to significant frustration.
If you have a serious concern, try to speak with the office manager directly rather than the call center.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a disaster
Love the care, hate the admin
Best medical team, worst customer service