1275 S Cedar Crest Blvd, STE 1, Allentown, Pennsylvania, 18103
Valley Oral Surgery is highly regarded for its surgical expertise, with many patients reporting painless extractions and quick recoveries. However, the administrative side of the practice, particularly billing and phone communication, is a frequent source of frustration. Patients often feel the clinical care is excellent, but the front-office experience can be inconsistent and sometimes rude.
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Verify your insurance coverage and billing details directly with your provider before the surgery date.
✓ What Works Well
✗ Areas to Improve
Surgeons are great, office staff not so much.
Very efficient surgery.
Billing department needs improvement.