1702 Lafayette Ave, Crawfordsville, Indiana, 47933
Patients generally value the wide range of services offered, from dental to primary care. Many praise the compassionate and trauma-informed approach of the providers. However, there are recurring complaints about administrative hurdles, such as difficulty reaching the office by phone and issues with referrals or billing. It is a vital community resource that is well-regarded when the administrative side functions smoothly.
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If you have trouble reaching them by phone, try using their patient portal for non-urgent requests.
✓ What Works Well
✗ Areas to Improve
Providers really take the time to listen.
The dental team is patient with special needs.
Phone system is very frustrating.