4254 Jackson Hwy, Chehalis, Washington, 98532
Patients have a strong attachment to long-time providers like Dr. Cooke and Dr. McElhaney, often describing them as caring and thorough. However, there is significant frustration regarding the transition to the Valley View Health Center system. Many patients report longer wait times, difficulty getting appointments, and poor administrative follow-through compared to when it was an independent clinic. While the clinical care remains highly regarded, the administrative changes have caused a noticeable dip in patient satisfaction.
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If you have a billing question, be persistent; the administrative transition has caused some confusion.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the system change is a headache.
I miss the old Mary's Corner clinic.
Dr. Mac is worth the drive.