Valley Women's Health - American Fork OB/GYN Group
118 E Thrive Dr, Suite 200, Saratoga Springs, Utah, 84045
Valley Women's Health is a highly polarized practice. Many patients praise the midwives and certain doctors for their compassionate and supportive care, especially during pregnancy and delivery. However, there is a significant volume of complaints regarding the office staff, billing department, and communication issues. Patients frequently report feeling like 'a number,' difficulty reaching the office, and surprise billing issues. It is a practice where the clinical care can be excellent, but the administrative experience is often a major source of stress.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this practice, be prepared to be your own advocate regarding billing and scheduling, and consider using the patient portal for all communication.
✓ What Works Well
- Compassionate midwives and doctors
- Supportive care during pregnancy
- Good clinical outcomes
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance issues
- Difficulty reaching the office
- Why is it so hard to reach someone by phone?
- How do I resolve a billing error?
The midwives are wonderful, but the office staff is horrible.
I felt like a number on a list.
Great clinical care, but the billing is a nightmare.
- Category Health & Medical
- City Saratoga Springs
- State Utah
- Postcode 84045
- Country United States
readers daily.