Automobile · Oil Change

Valvoline Instant Oil Change

5800 Bryant Irvin Rd, Fort Worth, Texas, 76132

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This Valvoline location has a very mixed reputation. Some customers have had great experiences with quick, friendly, and professional service, often praising specific employees like Benny or Nicholas. However, there are numerous complaints about long wait times, poor communication, and serious errors like leaving oil caps off or damaging parts. It seems to be a location where the quality of service is highly inconsistent, and some customers feel they've been treated poorly or upsold unnecessarily.

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We analyze 74 public reviews for Valvoline Instant Oil Change using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Check your oil cap and fluid levels before leaving the bay.

Drive-thru oil change
State inspections available
Pros & Cons

✓ What Works Well

  • Fast service for simple tasks
  • Friendly and helpful individual staff
  • Convenient location

✗ Areas to Improve

  • Inconsistent quality of service
  • Long wait times
  • Reports of serious errors and poor communication
Frequently Asked Questions
  • How long is the wait?
  • Do you offer coupons?
  • Can I trust your diagnostic?
User Feedback

Benny and his team are the best.

They left my oil cap off and caused a mess.

Wait times are ridiculous, I won't be back.