Valvoline Instant Oil Change
1167 NJ-23, Kinnelon, New Jersey, 07405
This Valvoline location has a very polarized reputation. Many customers love the fast, friendly, and efficient service, often praising specific staff members. However, there are several serious complaints regarding mechanical errors, such as loose oil filters and damaged parts, which have led to significant distrust for some. It seems to be a hit-or-miss experience depending on the crew on duty.
We analyze 74 public reviews for Valvoline Instant Oil Change using our data models and filter out spam to highlight only authentic feedback.
Always double-check your oil level and filter tightness before leaving the lot.
✓ What Works Well
- Fast and convenient service
- Friendly and helpful staff
- No pressure to upsell for many
✗ Areas to Improve
- Reports of mechanical errors (loose filters, etc.)
- Allegations of aggressive upselling
- Inconsistent quality of work
- Do they do appointments?
- Are they transparent about pricing?
- How long is the wait?
Great experience, in and out quickly.
Be careful, they left my oil filter loose.
Staff is friendly but watch out for unnecessary upselling.
- Category Automobile
- Neighborhood Kinnelon
- City Kinnelon
- State New Jersey
- Postcode 07405
- Country United States
