508 W Vandament Ave, Suite 210, Yukon, Oklahoma, 73099
Patients generally appreciate the caring and attentive nature of the providers, especially Amie Torres and Nikkie Hopkins. Many feel heard and well-cared for during their visits. However, there are recurring complaints about administrative issues, including difficulty reaching the office by phone, long wait times, and frustrations with billing and scheduling. While the clinical care is often highly rated, the administrative hurdles can be a significant source of stress.
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Use the patient portal for non-urgent communication to avoid long phone wait times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the front office is a mess.
I feel like I'm in good hands with my provider.
They need to improve their communication and scheduling.